Technical Writing Skills for Claims Adjusters:

A One-Day Course to Improve Written Communication

Increase your writing skill level.  Through numerous individual and group exercises this course allows participants to discover and correct common flaws in claims communications.  Casualty claims, property claims, workers compensation and subrogation claims versions of this course are available.
Topics Covered:
  • Fog index

  • Empty introductory phrases

  • Hedges, expletives, hidden verbs

  • Sentence and paragraph structure

  • Capitalization and punctuation

  • Document layout, fonts, white space

  • Reservation of rights letters

  • Denials of liability

  • Disclaimers of coverage

  • Arbitration contentions

For information call (732) 942 - 0411 or e-mail us at